Retaining customer loyalty is a direct result of the quality of the shopper experience. Most shoppers will say the biggest bump in the path to purchase is the checkout—or specifically, the lines. Self-checkout has become less of a novelty as more retailers have invested in the POS technology to empower customers to handle this task …
Can Retailers Pump up POS for a Better Shopper Experience? Read More »
As I sit down to write this post on September 30, the unfolding EMV initiative (Europay, MasterCard, and Visa, the companies that originated EMV) is less than one day away from a major milestone in the US; liability shift. Most of us are at least aware of the new cards we’ve been receiving with integrated …
Sometimes, it’s just impossible to get someone on the phone. If you do finally reach someone, the quality of support can lack in many areas. At L-Tron Corporation, our main objective is to provide the best pre- and post-sales technical support available anywhere. We find that by doing so, our customers get the correct product …
Quality Technical Support for Industrial Computing & Barcode Scanning Read More »
While reading today of sophisticated mobile-marketing strategies – complex concepts such as “creating meaningful retail connection points,” ” transforming points-of-sale into points-of-service,” “engaging the new connected shopper” and “becoming an omni-channel retailer” – I was reminded, in contrast, of simpler shopping experiences that I enjoyed decades ago. I lived in the classic small town – …