hotel stay

Be Our Guest: Hotel Technology Trends that Increase Guest Satisfaction

Blog, Customer Service, Hospitality & Food, Technology Trends / By / November 10, 2017 / 4 minutes of reading

I checked into a hotel recently and received the familiar key card. When I got in the elevator and pressed the button to my floor, nothing happened. I pressed it again—like when I was waiting for that same elevator and kept pressing the up button over and over again, thinking I was somehow expediting its …

Be Our Guest: Hotel Technology Trends that Increase Guest Satisfaction Read More »

Hotel WiFi access

Travelers Expect More Technology from the Hospitality Industry

Blog, Hospitality & Food / By / August 10, 2017 / 3 minutes of reading

(A 2 minute read…) Travelers are hitting the road and surrounding themselves with smartphones, tablets, laptops, electronic readers, smartwatches, etc. You see, Generation-Y and Generation-Z members grew up surrounded by technology. Some even say their cell phones act as a “third limb” and they cannot live without technology. Many of these now adult travelers were …

Travelers Expect More Technology from the Hospitality Industry Read More »

Chat