hotel stay

Be Our Guest: Hotel Technology Trends that Increase Guest Satisfaction

I checked into a hotel recently and received the familiar key card. When I got in the elevator and pressed the button to my floor, nothing happened. I pressed it again—like when I was waiting for that same elevator and kept pressing the up button over and over again, thinking I was somehow expediting its …

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Money on the move: The future of mobile payments

Cash is becoming obsolete. It’s cumbersome.  And when you can pay for something as small as a pack of gum by waving your phone or card at a machine, why bother weighing yourself down with something as “old-news” as dollar bills and coins? Consumers are in a never-ending search for the next cool thing that …

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cyber security

Cyberthreats 2016: How can you protect your business?

The average cost of a data breach was $3.8 million in 2015. This is a 23% rise in just two years, according to an IBM report—$154 per record. Healthcare pays a higher price, estimated at $363 per record, because the data in a medical record is more extensive than that associated with a credit card. …

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