Customer Service is all about Transparency and Dedication!

During recent client visits, I have noticed that customers really appreciate our transparency and dedication to customer service.  Hearing clients speak about their positive past experiences with L-Tron as well as their desire to continue our close relationships is extremely satisfying. It got me thinking about the importance of “transparency” in all aspects of our …

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Industrial PCs: Why it’s not cool to Sacrifice Quality for Price

The reason I come to work each day is because I enjoy providing users with a sound industrial computing platform that offers product support rivaled by no other manufacturer.  During my time working in sales, I have realized that there simply is no viable substitute for quality, and product support is a fundamental aspect of …

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The Colorful Future of Barcodes

In October, Honeywell Scanning and Mobility announced the Xenon 1900 Color Area-Imaging Scanner, making Honeywell the first AIDC manufacturer to offer a CCD color sensor optimized for 2D barcode scanning. What exactly does the Xenon Color do?  In addition to reading traditional linear and 2D barcodes as aggressively as other Xenon scanners, the Xenon Color …

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Why Use a Track & Trace Solution for Food & Beverage?

The Food Safety Modernization Act, signed into law in 2011, brings many changes to food and drug regulation.  The act focuses on preventing food contamination and increasing the Food and Drug Administration’s (FDA) ability to force product recalls.  It also provides the FDA with the power to review product information flows and company records.  You …

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Emergency Vehicle Idle Management: Go Green & Save Greenbacks

Gasoline isn’t getting any cheaper, and emergency vehicles use a whole lot of it just to sit in one place and idle.  Historically, idling has been a fact of life for emergency vehicles.  Emergency responders show up to a call with only the vaguest idea of how long their vehicle is going to sit unattended.  …

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Barcode Scanners for Industrial Test Fixtures

During my time in sales, I have found that barcode traceability has become an integral factor in the manufacturing of circuit boards.  It is important for companies to have an updated inventory of components and finished products, while also having the knowledge of where this product is in the manufacturing process.  One of the prime areas …

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Signature Capture Advantages

Most likely, we have all swiped a credit card and signed for our purchases at the grocery store or department store.  We may have even signed for a package when delivered to our home using the same type of technology – a signature capture pad.  It is clear that many retail environments have adopted the use of signature capture technology, …

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Data Collection System 7 — The Right Equipment For The Job

Can I get a show of hands?  How many of you have dropped your phones in the parking lot, down the steps, in the toilet, etc?  Your whole life is on your phone: contact list, appointments, photos, and more.  In many cases, your phone may also contain business informaion, such as customer and order information, which affects …

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Reducing Paperwork Clutter For Higher Business Efficiency!

Take a look around your business to see how paperwork is being shuffled around the office.  How many filing cabinets do you have filled with orders, invoices, bills, proposals, diagrams, and other paperwork?  Perhaps you take existing paperwork and scan it all into an electronic repository?  How much time is spent rekeying this paperwork and …

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