Electronic Medical Records vs. Electronic Health Records

Blog, Uncategorized / By / April 23, 2012 / 3 minutes of reading

Most healthcare providers have heard about the American Recovery and Reinvestment Act (ARRA).  An important component of the ARRA comes from the Health Information Technology for Economic and Clinical Health (HITECH) Act.  This component of HITECH provides incentives to encourage information technology across the healthcare industry.  Electronic Medical Records (EMR) systems and Electronic Health Records …

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Burr, How Does Cold Storage Impact Business?

Blog, Uncategorized / By / April 4, 2012 / 2 minutes of reading

Let me begin by sharing how cold environments could effect technology. Think about it; materials like plastic on keyboards or rubber gaskets can become brittle, liquid crystal displays can freeze, touch screens can malfunction as ice develops between the screen and the front bezel. In addition, connectors may shrink and loosen and mounting brackets on …

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“We’ve Never Seen That Before…” and Other Tech Support Answers

Blog, Uncategorized / By / March 27, 2012 / 3 minutes of reading

Life is grand.  Your data center is running on all cylinders.  People are using the computer system as it was designed.  You have your feet up on your desk listening to your Bee Gees 8-track tape.  Then, out of the blue, you get beckoned to come down to the warehouse because “something just isn’t right.”  …

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L-Tron’s Approach Creates Close Relationships

Blog, Customer Service / By / March 12, 2012 / 3 minutes of reading

Having been in sales for over 25 years, I have seen it all!  One thing I have seen too much of is fast-talking sales associates pitching products and services without putting the customer first.  At L-Tron Corporation, we approach our sales methodology with our core competencies and values in mind: mutual respect and customer satisfaction. For the …

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We can do that! As told by an IT bit-head…..

Blog, Uncategorized / By / February 21, 2012 / 4 minutes of reading

How many times have you tried to get your IT department to (A) answer a question, (B) respond to an RFP process review, (C) develop an application, or (D) just not get in the way?  Now, I know that I just ticked off a bunch of bit-heads, but these characteristics do not apply to all …

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Tablet Computer Trends Today!

Blog, Uncategorized / By / February 13, 2012 / 2 minutes of reading

I recently had the opportunity to travel to New York City for business.  While there, I made several observations about current trends that I believe are of customer interest.  Although most of my visit involved meetings with city agencies and departments, many of my observations apply equally to the private sector. One particular trend I …

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Customer Service is all about Transparency and Dedication!

Blog, Customer Service / By / March 23, 2021 / 3 minutes of reading

During recent client visits, I have noticed that customers really appreciate our transparency and dedication to customer service.  Hearing clients speak about their positive past experiences with L-Tron as well as their desire to continue our close relationships is extremely satisfying. It got me thinking about the importance of “transparency” in all aspects of our …

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Signature Capture Advantages

Blog, Uncategorized / By / December 19, 2011 / 3 minutes of reading

Most likely, we have all swiped a credit card and signed for our purchases at the grocery store or department store.  We may have even signed for a package when delivered to our home using the same type of technology – a signature capture pad.  It is clear that many retail environments have adopted the use of signature capture technology, …

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